When it comes to choosing the right satellite company and equipment, we understand the need in doing some research regarding your purchase. Considering that, we've compiled a list of FAQ's about our products and services. If you have questions that haven't been answered here please contact us either by phone at 1-888-319-9422 or via email support@satellitetvspecialist.com
Q: Can I switch one channel from the package I chose for another channel from a different package?
A: Absolutely. You can upgrade, downgrade, and add any channel you wish, to your package, any time you want.
Q: I have small children at home, can I block certain channels with Dish Network?
A: You can block one channel, or multiple channels as you please. Dish Network offers parental control feature that allows you to, well, have full control over your TV.
Q: Can I watch two different channels on two separate TVs simultaneously?
A: Yes. As long as you make sure to order the right receiver that will suits your needs. It is possible to watch different channels on different TV screens with more than one receiver. Whatever you need, Dish Network will help you find it.
Q: Do Dish Network's receivers Dish 625 and Dish 722 support picture in picture? (PIP)
A: Yes they do. Simply order and enjoy this amazing feature!
Q: How long does DISH Network take to install?
A: The installation of two TV's takes approximately an hour and a half. However the time may vary between the different TV’s.
Q: How long does the total process take—from the time I called, until the installation?
A: The installation should be completed within 48 hours from the moment you have set your order. If there is a local authorized installer in the area, the installation can take place in less than 24 hours.
Q: Does the satellite dish require any wiring, similar to cable television? Do I need to provide the wiring?
A: All you need to do is to sit back and relax. Dish Network satellite TV does require wiring for better quality picture on your TV, and will provide all necessary wiring for complete installation.
Q: Are the jacks from my previous cable service sufficient for Dish Network Satellite TV installation?
A: The installers may use your existing jacks if they are in good condition, if they are not, they will be installing new jacks.
Q: Is there any service contract associated with a Dish Network signup?
A: No. There is no service contract when signing up with Dish Network. If you chose to begin a 24 month commitment, it begins at the time of installation.
Q: What is the service charge to hookup several TVs with Dish Network Satellite TV?
A: Dish Network installs up to four TVs for free. For custom installations please call 1-888-319-9422 and a representative can assist you.
Q: Is there an additional charge for local channel service?
A: Yes. The additional charge for the local channels is only $5 a month. However it may already be included in your desired service package.
Q: If I order now, are there any special package rates?
A: We offer our customers the best rates and unbelievable packages all year long.
Q: Is there a monthly charge for the receiver?
A: When you get a standard installation, the cost of the receiver is included in your monthly service charge. If you order DVR, there will be an additional $5.98 monthly service charge.
Q: Does it cost more to add another TV to my service package?
A: It depends on what type of receiver you have. If you originally got a receiver that supports two TV's for example, you will not be charged an additional price, However if your receiver supports only one TV, you will need to order another receiver.
Q: What payment options are available?
A: Dish Network offers very comfortable and flexible payment methods. You can pay with your credit card, debit card, or your checking account.
Q: Does Dish Network also offer internet services?
A: We most certainly do. Depending on your location, Dish Network offers Broadband and dial up internet services. For more information regarding internet service offering in your area, please feel free to contact our customer service department at 1-888-319-9422
Q: Does Dish Network require a social security number to order satellite TV service? And If so, Why?
A: Dish Network Satellite equipment installation, along with the service is very expansive. The social security number allows Dish Network to run a brief credit check in order to verify any credit worries. Dish Network complies with the strictest privacy policy and does not misuse any personal information supplied by the customer
Q: I'm currently using a different satellite TV service provider I'm not happy with. Can I switch to Dish Network? How easy is it?
A: Yes, you most defiantly can, and it is only a phone call away! You can be confident that the professionalism and superior standards of Dish Network will exceed your expectations of the best satellite TV experience. Just call today and speak to one of our customer service representatives at 1-888-319-9422 or simply order online.
Q: How can I reach Dish Network's customer service?
A: Our customer service is available 24/7 to your convenience. You can reach us by phone at 1-888-319-9422
Q: What if I have bad credit?
A: You might still be eligible to sign up with Dish Network. We recommend calling us tall-free at 1-888-319-9422 and one of our representative will assist you.
Call us Toll-Free Today at 1-888-319-9422 or click here to 
Satellite TV Specialist is an authorized independent contractor retailer of DISH Network L.L.C. DISH, DISH Network and DISH Network logos are registered trademarks and/or service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks and/or service marks are used by authority of DISH Network L.L.C. and/or its applicable affiliate(s).